Overview
At Zayla Paper, we proudly offer worldwide shipping for all our products. Our goal is to ensure your order reaches you safely, securely, and on time. Please read the details below for how we handle shipping, delivery times, and related policies.
Order Processing
- All orders are processed within 1–3 business days after being placed.
- You will receive a confirmation message once your order has been dispatched.
- We only accept Cash on Delivery (COD) as the payment method.
Shipping Methods
We work with reliable courier and logistics partners to ship orders globally. Delivery services may vary depending on your country or region.
Delivery Times
Estimated delivery time after dispatch:
- Within your country: 3–7 business days
- International orders: 7–14 business days
Please note: delivery times may vary due to customs, weather conditions, or local courier delays.
Shipping Charges
- Shipping costs are calculated based on the delivery location and will be provided at checkout.
- For some locations, free shipping may be available during promotional periods.
Tracking Your Order
Once your order is shipped, you may receive a tracking number via email or SMS if tracking is available for your region. If tracking is not available, our support team can assist you with delivery updates.
Customs and Import Duties
For international shipments, customs and import duties may apply depending on your country’s laws. These charges are the responsibility of the customer and are not included in the product or shipping cost.
Failed Delivery or Refusal to Accept Delivery
If a customer is unavailable to receive the package or refuses to accept the delivery:
- The parcel will be returned to us.
- Re-shipping charges will apply if the customer requests the order to be sent again.
- Orders placed via Cash on Delivery that are refused may result in a block on future COD orders.
Address Accuracy
Customers are responsible for providing complete and correct shipping addresses. Zayla Paper is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
For any questions about shipping or delivery, feel free to contact us at:
[email protected]