Terms & Conditions

Orders and Payment

  • All orders placed through our website are subject to availability and acceptance.
  • Payment is made upon delivery through Cash on Delivery only.
  • Customers are responsible for providing accurate shipping information.
  • Orders may be canceled by Zayla Paper in cases of suspected fraud or supply issues.

Shipping and Delivery

  • We ship globally using trusted delivery services.
  • Delivery times may vary based on location, customs, and local handling.
  • Any shipping delays will be communicated via email or phone.

Returns and Exchanges

  • We accept returns or exchanges only in cases of defective or incorrect items.
  • To initiate a return, you must contact us within 3 days of receiving your order.
  • Items must be returned in unused condition and in original packaging.
  • Return shipping costs are the responsibility of the customer unless the item is defective.

Product Descriptions
We make every effort to display accurate descriptions and images of our products. However, we do not guarantee that all product details will be completely error-free. Colors and appearances may vary slightly due to screen settings or lighting.

User Conduct
By using our site, you agree not to:

  • Violate any applicable laws or regulations
  • Post or transmit any false, harmful, or misleading content
  • Interfere with the operation of our website

Intellectual Property
All content on the Zayla Paper website—including text, images, logos, and product names—is the property of Zayla Paper and protected under intellectual property laws. You may not copy, reproduce, or use any materials without our written consent.

Privacy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Limitation of Liability
Zayla Paper shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of our website or products. All products are used at the customer’s own risk.

Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.

Contact Us
For questions or concerns regarding these Terms and Conditions, please contact:
[email protected]